general Image for Superior Service Excels Further Still with Investments to The Pen Warehouse & Snap Products Warehouse Space

Superior Service Excels Further Still with Investments to The Pen Warehouse & Snap Products Warehouse Space

The Pen Warehouse and Snap Product’s new, cutting-edge warehouse space continues to progress with exciting momentum.   

Thanks to significant investments, the space has now been fitted with state-of-the-art racking to allow for increased stock and product lines to meet the demands of our ever-growing client base. The warehouse has also been fitted with sophisticated guide-by-wire stock pickers to effectively reduce errors and increase stock picking capabilities while promoting a safe working environment for our staff.  

The warehouse will be in operation 24-hours a day and will be used solely for hand-picked stock and work in progress. With its meticulous design and attention to detail, the new space will ensure the smooth and speedy transfer of bulk stock to working stock ready for the next phase of production.

Supplemented by a second pallet warehousing facility, the new warehouse unit will span a massive 45,000 sq ft and will effectively aid our methodical, reliable and swift response to meeting customer needs.

article Image for Senior HR Appointment Signifies Investment in Employee Welfare

Senior HR Appointment Signifies Investment in Employee Welfare

In a further sign of company investment to support business expansion, promotional writing instrument specialist, The Pen Warehouse, and Snap Products, a leader in digitally printed merchandise, are delighted to announce the appointment of Leanne Sanders as Human Resources (HR) Manager, effective 19th August 2019.

The senior hire continues the companies’ strategic investment in the appointment of industry leaders within their field to foster a professionally-driven organisation structure, underpinned by modern processes and operations.  Central to this appointment is the commitment to an internal culture that drives employee welfare, health and well-being at the heart of the companies’ business practices.

Leanne Sanders is an experienced HR leader with significant commercial experience, most recently acquired as Group HR Manager at Orchard Valley Foods Group and NIC UK.  In this management role, she oversaw the human resources function across multiple national and international sites and led department mergers and restructures.  Her notable career highlights include managing the merger of three companies which involved the development of a streamlined infrastructure and the transition of shared services into central operations.

Leanne joins The Pen Warehouse and Snap Products with a remit to establish a forward-looking HR company culture centered on employee welfare whilst promoting strong working relationships between line managers and employees.  She affirms: “I am looking forward to introducing myself across the companies and meeting our employees, listening to their needs and building strong, productive relationships across our functions to support our next phase of growth.”  

Operations Director, Helen Dyl, comments: “We are delighted to welcome Leanne, an experienced and high calibre HR professional, to lead our Human Resources function and drive our internal company initiatives that will nurture employee welfare.  Her appointment demonstrates the commitment, investment and focus we place on ensuring our processes and structures thoroughly support our employees and stakeholders in their roles.”

As part of her detailed management induction plan, Leanne will be spending significant time within each function of the companies’ businesses during her first four weeks, working closely with teams to identify areas for training improvement, both on a personnel and coaching level.

For further information, call 01252 400 270 or email

blog Image for Bamboo – Nature’s Miracle Material

Bamboo – Nature’s Miracle Material


Bamboo is a perennial evergreen flowering plant that is prevalent in Asia, Australia, North and South America and Sub-Saharan Africa. China is currently the only country in the world that is exploiting the full potential of bamboo in the mass market. Most Chinese bamboo is harvested from the south Yangtze River area. Bamboo can grow on different altitudes and under various climatic conditions, but it prefers tropical climates. 


Bamboo is viewed as a symbol of traditional Chinese values and it is regarded as the harmony between nature and human beings. The history of Chinese people planting and using bamboo can be traced back 7,000 years. As early as the Shang Dynasty (16th-11th century B.C), bamboo was already used in various aspects of ancient Chinese people’s daily lives including food, clothing, housing, transportation, musical instruments, writing instruments and even weapons.

Anatomy of Bamboo

Although it looks, feels and behaves like wood, bamboo actually belongs to the grass family. Similar to all grasses, bamboo is characterised by a jointed stem called a Culm. In most cases the stems are hollow but some species have solid culms. Culms are segmented by nodes; the points where branches grow out of the culm. These nodes are solid throughout the culm and from the outside appear as swellings.

Mechanical Properties

Tensile Strength:- Up to 160 N/mm2 (3 times greater than most conventional construction grade timbers)

Compressive Strength:- Up to 86 N/mm2. (Cedar is about 40 N/mm2)

Hardness:- Up to 1690 lbf. – Janka hardness test. (Cedar is about 900lbf)

Bending Strength:- Up to 150N/mm2 (About 2 times stronger than structural timber)

Writing and Recording

Before the Eastern Han Dynasty (25-220) when paper was invented, strips of bamboo had been used as the most important writing medium. China’s first books were crafted from bamboo strips on string. Thus bamboo played an important part in the daily life of ancient Chinese people, and its role as a writing medium helped keep historical records of traditional Chinese culture for us to study today.

Some of the most ancient writing instruments were also made from bamboo. These types of pens are referred to as dip pens as the tip has to be regularly dipped in ink to recharge the pen. The hollow shaft of the bamboo culm acts as a reservoir for the ink. Bamboo was the material of choice of Ancient calligraphers until it was replaced by the much finer quill pen in the 7th century. However, bamboo dip pens are still used in classrooms in some South Asian countries today.

Bamboo is being increasingly used for flooring as an alternative to hardwood. Its abundance, low cost and eco credentials is making it the natural material of choice for this and many other applications, including pen barrels.

Manufacturing Pen Barrels from Bamboo

Our pen barrels are made from compressed strand-woven Mao Bamboo fibres. The fibres undergo a chemical-free process known as carbonisation where they are heated under pressurised steam for a prolonged period to cause the natural sugars in the bamboo to caramelise which allows it to be removed. The fibres are mixed with resin and then pressed under extreme pressure into planks. These planks are then cut into long strips of square section and this forms the raw material from which the pen barrels are machined. 

The bamboo strips are machined on woodturning lathes using a cutting tool to size and polish the outside. The internal diameter of the barrel is reamed using a reaming bit mounted in the tailstock of the lathe.

Eco Credentials


New bamboo shoots can grow at staggering rates. Some species of bamboo have been clocked at growing over 900mm in one day. The entire growth period from new shoot to a full height culm can typically be completed in 30 days. Harvesting occurs between 3- 5 years (time taken to reach maturity) after which the bamboo plant regrows. This can be contrasted with wood where tree maturity rates are measured in decades, after which the tree is felled and no regrowth occurs.


Bamboo requires no pesticides to protect it from parasites or microbes during their growing lifetime.

Prevents Soil Erosion

Bamboo has a close knitted root system that helps to clump earth. This not only prevents erosion, but rebuilds already-eroded earth. This is particularly important in tropical regions where heavy rainfall can deplete nutrients and strip the land of soil.

Low Hydration

Bamboo plants require little water to prosper and no irrigation is required.

Greenhouse Gases

  • Bamboo Absorbs 5 times more carbon dioxide than similar plants.
  • Bamboo produces 35% more oxygen than similar plants.


Bamboo inhibits the growth of bacteria and fungi. Great as a material for hygienic writing instruments.


The bamboo used in our promotional products is cut from plantations specifically grown for harvesting. No wild bamboo is ever used.

Click here to browse our bamboo pen range.

general Image for The Pen Warehouse Launch ‘Business Solutions’

The Pen Warehouse Launch ‘Business Solutions’

Today, we launch the next stage of our digital evolution to help our partners and customers sell more. Business Solutions is our new integrated marketing services portal that combines our digital campaign tools, assets and expertise all in one place, online.

Designed and built by our own development team, in close consultation with our customers, Business Solutions represents our commitment to providing our partners with the best digital marketing and branding services to drive their lead generation and sales growth, digitally.

Discover more by watching our short video:

general Image for The Pen Warehouse Receive the PAGE Partnership Gold Award 2018

The Pen Warehouse Receive the PAGE Partnership Gold Award 2018

The Pen Warehouse are thrilled to have won the PAGE Partnership Supplier of the Year Gold Award for the seventh consecutive year. Their long-term success is driven by the dedication, teamwork and collaboration across all their teams to provide outstanding service and ensure the supply of products that make their partners and distributors stronger.

The Pen Warehouse Customer Services Team

The Pen Warehouse Production Team

The Pen Warehouse Marketing Team
general Image for New Appointments Strengthen Expansion & Commitment

New Appointments Strengthen Expansion & Commitment

Promotional writing instrument specialist, The Pen Warehouse, and Snap Products, a leader in digitally printed merchandise, have continued their expansion with the appointment of two new Field Sales Managers for Scotland, Northern England and the South-West of England.  The appointments form part of the companies’ strategic drive to recruit from outside the industry, with a focus to strengthen their commitment to customer relationships in the regions and widen their business development footprint.

Both companies are proud to announce the appointment of Hannah Bonell as the new Field Sales Manager for Northern England and Scotland.  Based in South Yorkshire, Hannah holds a BA (Honours) degree in Textile Buying, Management and Retailing and brings significant purchasing and account management experience acquired in challenging retail environments.   Her initial focus will be to develop a commercial understanding of her customers’ needs whilst developing an insight to explore opportunities using new technology and innovation.  Hannah adds: “I am looking forward to meeting my customers, listening to their needs and building strong, profitable relationships as we move forward.”

The Pen Warehouse and Snap Products are equally delighted to confirm the appointment of Hannah Whitman as the new Field Sales Manager for the South-West of England.  Hannah has enjoyed a successful international sales career across the retail, food and beverage and automotive industries.  In her most recent role as Regional Sales Manager, she was responsible for driving sales growth and business development in a tough retail sector, managing retailers across the South-West.  Hannah, based in the Cotswolds, comments: “I am excited to meet the real people behind the accounts in the South-West region and look forward to cultivating new relationships to help and support them grow their businesses.”

The two new professional Field Sales Managers have joined Nicole Phillips, recently appointed as Field Sales Manager for the Midlands, to form a dynamic, customer-focused and energetic national sales team, led by Matthew Dyl, Head of Sales.  Harnessing the latest field-sales software technology will form a cornerstone of the new field sales programme to identify and respond quickly to new opportunities.

Both Hannah Bonell and Hannah Whitman will undergo an intensive and structured one month training programme at the companies’ Head Offices in Aldershot, Hampshire, learning about the companies’ comprehensive products and solutions as well as the latest industry developments and trends.  They will then accompany Matthew Dyl on visits to make their introductions to their customers.

Operations Director, Helen Dyl, comments: “We are delighted to welcome Hannah Bonell and Hannah Whitman to our Field Sales organisation.  Their appointments represent the next phase of our dynamic expansion, providing both companies with the professional experience and expertise we’ve sought to upgrade our regional service standards for our customers.   We look forward to further strengthening and building collaborative relationships with our distributors.”

For further information, call 01252 400 270 or email

general Image for The Pen Warehouse Introduce Their Promoted and Newly Appointed Professionals

The Pen Warehouse Introduce Their Promoted and Newly Appointed Professionals

As part of The Pen Warehouse and Snap Products’ commitment to continued growth through groundbreaking customer service, both companies have taken a fresh look at all aspects of their current offering with a view to providing a more streamlined, efficient and professional service to the trade. This involved root and branch analysis of the organisations’ structures, production facilities, warehousing, communication and sales, both internal and external. Exploiting the full potential of the latest technology and systems is pivotal to their strategy for enhanced customer-service. Invariably, many of these changes will be dependent upon internally promoted and newly appointed professionals that can deliver this new vision. Various announcements will be made in this regard over the coming weeks and months.

To begin with, they are pleased to announce the promotion of Matthew Dyl, to Head Of Sales. Matthew will be responsible for the delivery of Field Sales and Customer Service teams going forward. He has made huge strides since joining both companies last year in re-engaging with their customer base, and now seeing them through their highest sales month to date!

Both companies are excited to further announce the appointment of Nicole Phillips as the new Field Sales Manager for the Midlands area of the U.K. Nicole is a BSc graduate of Staffordshire University, has been in B2B Field Sales Management for the past five years and has a passion for customer service and strategy.  Nicole is looking forward to embracing the latest field-sales’ software systems recently installed by both companies and feels that real-time communication and reporting is the most effective way forward.

Nicole will be accompanying Matthew, on customer visits throughout the coming weeks and months but in the meantime will be undergoing intensive training at Head Office in Aldershot where she will be learning about the industry, the company’s customers, product ranges, services and systems.

Helen Dyl, Operations Director said: “Last year ended on a high for both companies with the purchase of our largest premises to date. This marked the start of the positive change we have been working towards since last summer. Matthew’s promotion and Nicole’s appointment are the next phase of our new and dynamic approach which is helping us to achieve our goals of increased sales and even better customer service. Both companies are looking forward to the future with technology, service standards and our employees at the heart of the business direction we take.’’

pens galore 21

Pens Galore Edition 21 – Out Now!

We are excited to announce the launch of Pens Galore 21, the latest edition of Europe’s most comprehensive promotional writing instrument catalogue. There are over 450 lines to choose from, with a range of branding options and industry-leading express services.

New lines for 2019 include pastel coloured plastic pens and the award-winning Contour Wood Ballpen. The Midas-i Glow Ballpen has stunning light-up engraving, while the Mira Extra Ballpen and Mira Colour Ballpen are set to be hugely popular budget writing instruments.

We have also introduced new Business Starter Kits – best-selling pens and digitally printed, FSC-certified business cards in great value bundles.

The vast majority of products are available on a 5-day standard lead time, with express services also available starting from just 24 hours.

Pens Galore 21 can be overprinted with distributors’ details for a small charge.

To request copies of Pens Galore or to find out about industry-first Custom Catalogues, call 01252 400270 or email