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2021 – Year End Message from Our CEO

With 2021 coming to a close it’s a good time to reflect on the past twelve months and also shed some light on the plans we have for the year ahead.

The promotional merchandising sector has not been immune to the challenges wrought upon it by the Covid pandemic but despite these industry-wide headwinds The Pen Warehouse has achieved record-breaking restorative growth in sales over the past twelve months. 

These excellent results have only been made possible by the grit and determination of each and every team member at The Pen Warehouse and the core values in which we share in our work together. This year we welcomed an additional 39 staff members and we are delighted to have them onboard. Our team, and the values we foster, underpins all the good we do. It’s through our collective efforts that we make the greatest difference and I regard it as a privilege to be part of it. 

I’m really looking forward to 2022 as we have so many exhilarating projects in the pipeline. The acquisition of new brands, new printing technologies and new operating systems. For me, the most exciting of these will be the launch and development of systems to improve the employee experience. The Pandemic has brought about change for employers and employees alike, some of which will be irreversible, and our focus in 2022 will be to create a working environment that reflects these changes to everyone’s benefit. The business landscape is changing at a breathtaking pace, hard lessons have been learnt in 2021 and change is vital so our teams are equipped and supported to face the challenges ahead. As CEO of The Pen Warehouse I am completely aware of the importance of these changes.

Our success in 2021 is a credit to our wonderful staff that understand the need to support our loyal customer base and this will continue to be central to our culture and values as we enter 2022.

On behalf of the board of Directors I would like to thank our staff, customers and suppliers for their unwavering support in 2021 and we wish you all a very happy and successful 2022.

Neil Cleere

Managing Director