On Monday 8 November, Brian Hayward, Director at PAGE Partnership, visited The Pen Warehouse with a small group of catalogue members for their annual meet up. The day started with a tour of Innovations House including the factory, offices, studio and showroom.
The afternoon continued with a company update, outlining challenges, achievements and objectives for the future, followed by a presentation of brand-new products landing in 2022. The evening included a luxury private dining experience in a relaxed environment to catch up on both a business and personal level.
Monica Malfa, Marketing Programme Manager at The Pen Warehouse commented: “It was so good to welcome PAGE Partnership back and meet with familiar faces, sharing each others’ experiences and gaining invaluable feedback to help us build back better.”
The Pen Warehouse’s commitment to regain exceptional levels of customer experience and unrivalled service remains a core objective for 2022. Now out of survival mode and into recovery, the teams are rebuilding, processes updated and new structures implemented.
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