article Image for The Pen Warehouse is Shortlisted for the Family Business of the Year Awards 2021

The Pen Warehouse is Shortlisted for the Family Business of the Year Awards 2021

The Pen Warehouse has been shortlisted and is in the running for the Family Business of the Year Awards 2021. Awards up for grabs are by sector, regional and national. National titles are awarded in respect of entrepreneurship, innovation, small family business and spirit of family business.

Family Business United is a voice for the global family business community and an invaluable source of insight. It celebrates the contribution family firms make through the provision of employment, creation of income, as well as supporting local communities and charities.

Helen Dyl, Operations Director of The Pen Warehouse commented, “we’re absolutely delighted to have been shortlisted for the Family Business of the Year Awards. This company was founded by my father, and our MD, over 25 years ago and is now in its second generation. Through hard work, brilliant vision, and an amazing team we are still here today.”

In addition to the Family Business of the Year Awards, to help boost the awards and celebrate the contribution of family firms, there is a People’s Choice award (regional and national winner), and anyone can vote by visiting this link.

For more information on Family Business United please visit

article Image for Brexit Statement from The Pen Warehouse & Snap Products

Brexit Statement from The Pen Warehouse & Snap Products

To our customers,

With the latest deadline being extended, it would seem that we will not have any clarity on whether a free-trade deal can be struck between the EU and the UK prior to the Christmas shut-down. It looks likely that the actual deadline will now be the end of this month. As these vital decisions will be made during the holiday period we would like to offer some peace of mind to our Distributors before we close for the Christmas break. 


We do not rely on any EU based suppliers for stock. It is all either manufactured on our premises or imported from The Far-East. We hold over 30 million pens in our UK warehouse at any one time and have forward orders on the sea or in manufacture to carry us through until mid 2021. Snap Products manufacture several lines in-house such as hand sanitisers, floor graphics and transfers and we hold enough raw materials to see us through to the end of 2021 and beyond. All other products from Snap are held in stock in our UK warehouse in large volumes with forward orders either on the sea or in manufacture in the Far-East.

Printing and Finishing

We carry out all printing and finishing on our premises here in Hampshire and nothing is subcontracted to UK, EU or Far-Eastern suppliers. This includes screen printing, pad printing, ceramic printing, direct digital, DTG, laser engraving on wood and metal, transfer manufacturing & application, doming, packaging, cutting and creasing, label manufacture and many more processes too numerous to list. Having everything under one roof here in the UK allows us to guarantee on-time levels of services irrespective of the outcome of trade negotiations with the EU.


In a worst-case scenario of a no-deal we should not be adversely affected by any WTO tariffs as these are already factored-in for our Far-East products. We’ve also  bought forward enough foreign currency to see us through to the final quarter of 2021 so any fluctuations in exchange rates as a consequence of a UK exit from the EU should be minimal. Therefore, we expect to be able to maintain our current prices well into 2021 and probably beyond.

Disruption Management:

In the event of a no-deal Brexit many are predicting delays at the points of sea entry to the UK for goods arriving from the EU, particularly in early 2021. The associated congestion may also affect the speed at which goods arriving from outside of the EU can clear customs and we are conscious of this fact. This aspect of a no-deal Brexit remains a challenge for all of us. However, to mitigate some of this risk we have invested heavily in stock as we approached the end of the year and in some cases, where it is feasible, we intend to fly in stock at our expense as we anticipate that airports will be less affected by congestion.


In the event of a no-deal Brexit it would be prudent to anticipate some severe challenges with regard to importation of goods from the Eurozone but less so from other parts of the world. As we do not purchase any of our goods from the Eurozone and we are well stocked on our popular ranges we believe we have taken every affordable step to mitigate the likely problems that port congestion can cause. Furthermore, if prices are required to be increased in response to any changes, we will guarantee to hold our 2021 prices until the middle of the year so that our distributors can plan for a successful year ahead.


Neil Cleere

Managing Director

article Image for The Pen Warehouse & Snap Products Celebrate Webinar Launch Success

The Pen Warehouse & Snap Products Celebrate Webinar Launch Success

Snap Products and The Pen Warehouse collaborated with Addmaster to introduce the first webinar from their brand-new monthly webinar series: Beyond The Product.

The first of their webinars focused on hygiene-related products, the journey of their biofree® brand and the science behind their hygiene products and antimicrobial writing instruments, with Lisa Brian, Client Marketing Specialist at Addmaster as a guest speaker on Biomaster antimicrobial technology.

Helen Dyl, Operations Director at The Pen Warehouse and Snap Products commented, “Keeping in touch with our customers during this period is vital, the webinars are a fantastic way for us  to share our journey and give insight into the research and development behind our products.” She added, “Our next webinar will be all things Gifting with the festive season fast approaching – look out for registration links soon.”

Email to sign up to the next Beyond The Product: Sustainable gifting.

article Image for Snap Products’ Mood® Vacuum Bottle Wins Product of the Year Award from Fluid Branding

Snap Products’ Mood® Vacuum Bottle Wins Product of the Year Award from Fluid Branding

Fluid Branding held their annual Fluid Friends Awards event virtually this year and it was as successful and as exciting as ever. Snap Products are delighted to have received the Product of the Year Award for their Mood® Vacuum Bottle, making the Mood® trio award-winning, with the notebook and pen duo having won the BPMA’s Platinum ‘Desk Product of the Year’ award earlier in the year.  

Helen Dyl, Operations Director of Snap Products commented, “Thank you to our friends at Fluid for this recognition, we missed seeing you all in person but the event was great fun topped off with this award. This year has been tough for everyone but wins like these let our teams know their hard work does not go unnoticed.” She added, “Internally, we all absolutely love the Mood® Vacuum Bottle and are working behind the scenes to expand the collection and to introduce additional service offerings – watch this space!”

Snap Products has recently launched a two colour print option on the high quality and functional Mood® Vacuum Bottle. The benefit of their investment is twofold: the ability to print two spot colours in the same sequence means significant reduction in the processing time, quicker lead times and high precision printing – allowing for two colour prints in tight registration.

general Image for The Pen Warehouse Renews Forest Stewardship Council® Certification

The Pen Warehouse Renews Forest Stewardship Council® Certification

Leading trade-only supplier of promotional writing instruments, The Pen Warehouse, is delighted to have successfully passed their recertification audit to renew their Forest Stewardship Council® (FSC®) certification, to help improve worldwide forestry practices and promote environmentally, socially and economically beneficial management of the world’s forests.

The Pen Warehouse has held FSC® certification for 12 years and you will see this symbol across many of their product lines, including paper products, wooden pencils, the award-winning Mood® Notebook and marketing assets. 

“We are committed to being as environmentally sustainable as possible as a business and our progress in this area can be followed through our EcoSense Blog”, commented Helen Dyl, Operations Director of The Pen Warehouse, “the pass of this audit complements our ISO 14001 accreditation that was renewed last year also. A massive well done to the team internally for maintaining our high environmental standards, especially at this very difficult time for the industry”.

article Image for Supporting Frimley Health Charity’s #BoredomBuster

Supporting Frimley Health Charity’s #BoredomBuster

The Pen Warehouse is pleased to be partnering with Frimley Park Hospital again after the success of their “NHS Hero Packs”, by donating colouring pencils to Frimley Health Charity for their ‘Boredom Buster’ Summer Annual. Packed full of interesting articles and things to do, the Boredom Buster is designed to uplift patients and is a collaborative project between the arts and culture sector, hospital arts teams and participatory arts professionals.

To learn about the work Frimley Health Charity does to help save and improve patients’​ lives at Frimley Park, Wexham Park and Heatherwood Hospitals, please visit

article Image for Going For Gold

Going For Gold

The Pen Warehouse is delighted to have been awarded the Supplier of the Year Gold Award for the eighth year running. This is the top supplier award given by the group, voted for by its members throughout the year. The Gold award is an acknowledgement of best in class service, measured over a 12 month period for consistency in all qualifying areas.

Helen Dyl, Operations Director, commented: “At a time of great difficulty for our industry receiving this award allowed us to reflect as a business on our hugely successful year prior to the impacts of the global pandemic. It is proof that there were better times and there will be better times again. A huge thank you to PAGE and its members as well as our team here, past and present, this award is down to you.”

Contact to learn about their full product range, including brand-new antimicrobial biofree® pens with industry-first antimicrobial printing ink.

Matthew Dyl, Head of Sales
article Image for The Pen Warehouse develops certified antimicrobial printing ink

The Pen Warehouse develops certified antimicrobial printing ink

Leading trade-only supplier of promotional writing instruments, The Pen Warehouse, has launched a newly formulated printing ink with Biomaster antimicrobial technology and received certification to prove its efficacy. After months of in-house research and development, the company has gone through independent testing from an accredited leader in additive manufacture to receive certification.

The Pen Warehouse is delighted to be launching additional pens, all upgraded with biofree® antimicrobial technology to proactively disrupt the growth of bacteria on the surface of the pen and provide another line of defence. Furthermore, all biofree® writing instruments will now be offered with our newly formulated spot colour printing ink with Biomaster antimicrobial technology, free of charge as standard, providing complete antimicrobial protection across the whole product effective for its lifetime. Another industry-first for The Pen Warehouse.

“Promotional hygiene products are here to stay and very early on in the development of our latest pen range, we identified that offering an antimicrobial product without antimicrobial printing ink may reduce the hygiene integrity of the product. We are excited to have pushed the envelope further with our antimicrobial printing technology, offering distributors an all-inclusive hygiene writing instrument at no additional cost.” commented Helen Dyl, Operations Director of The Pen Warehouse.

The biofree® antimicrobial range with Biomaster printing ink technology will be expanding, and products will be selected based on customer demand. Contact the team to let them know the types of antimicrobial products your customers are asking for and to learn about the antimicrobial range.