FAQ
Pricing and Product Information
- How do I find my nearest Distributor?
- How much is Origination and Carriage?
- Does the unit price include printing?
- Why is there an Express Charge?
- Can I have an Express Order without paying an Express Charge?
- Can I have metal pens on an Express Service?
- How do I find out how many pens are contained in a carton?
- How do I find out what the minimum order quantity is for a product?
- How do I find out what the print area is for a product?
- I have chosen a pen - do you have suggestions for a suitable presentation box?
- My courier is going to collect - what size is the carton and what does it weigh?
Customisation
- Can I have a pen matched to a specific pantone colour?
- Can I have four-colour process printing applied to a pen?
- Can I have peripheral printing on my pen?
- Can I make a virtual mock-up of my customised pen?
Printing
- How do I know whether my pantone choice is suitable for my pen?
- Where can I buy a pantone book?
- How can I find out more about the printing processes you use?
- Why don't metallic inks last as long as solid colour inks when printed onto a pen?
- I chose a vibrant red to print onto a black bodied pen. Why does it look dull?
